Submit a Claim - Claim Instructions

How to File Online

Before Claim Filing:

Unique ID and PIN: You will need the Unique ID and PIN printed on the Postcard Notice that you received in the mail. If you did not receive a Postcard Notice, you can submit a Claim by mail. A copy of the Claim Form is available on the Documents page.

During Claim Filing:

If you are a Settlement Class Member, you can submit a Claim Form for the following Settlement Class Member Benefits:

Cash Payment A – Documented Losses: You may submit a Claim Form and provide reasonable documentation for losses related to the Data Incident for up to $3,500 per Settlement Class Member;

OR

Cash Payment B – Alternate Cash: Instead of Cash Payment A, without providing documentation, you may submit a Claim Form to receive an alternate Cash Payment in the estimated amount of $100;

Your Cash Payment may be subject to a pro rata (a legal term meaning equal share) increase or decrease depending upon the total value of all Valid Claims.

If you elect to receive Cash Payment A – Documented Losses, you must also submit reasonable documentation for losses related to the Data Incident.

Examples of expenses incurred as a result of the Data Incident, include (without limitation) bank fees, long distance phone charges, cell phone charges (only charged by the minute), data charges (only if charged based on the amount of data used), postage, gasoline for local travel and fees for credit reports, credit monitoring, or other identity theft insurance products purchased.

Examples of reasonable documentation include (but are not limited to) telephone records, correspondence including emails, or receipts. Personal certifications, declarations, or affidavits from the Settlement Class Member do not constitute reasonable documentation but may be included to provide clarification, context, or support for other submitted reasonable documentation. You will not be reimbursed for expenses if you have been reimbursed for the same expenses by another source, including compensation provided in connection with the medical monitoring and identity theft protection product offered as part of the notification letter provided by the Defendant or otherwise.

If you do not submit reasonable documentation supporting a loss, or if your Claim Form is invalid as determined by the Settlement Administrator, and you do not cure your Claim Form, your Claim Form will be converted to a Cash Payment B – Alternate Cash.

After Claim Filing:

Confirmation Code: After submitting your completed Claim online, you will receive an email with a confirmation code for your completed submission. Be sure to keep your confirmation email and code and refer back to them if you have any questions about your Claim Form.


Submit a Claim Form - Login
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How to File by Mail

Fill out, sign, and date the Claim Form, then mail the Claim Form to the following address:

OnePoint Data Incident
Settlement Administrator
P.O. Box 2688
Portland, OR 97208-2688


Remember, all Claim Forms must be submitted online or received by the Settlement Administrator no later than October 8, 2026. Late submissions will not be accepted.